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Do you have a professional negligence claim?

We trust professionals to give us advice and provide services based on their specialist area of expertise. Accountants, engineers and lawyers are all examples of professionals. If you have been injured or adversely affected by the actions or inaction of a professional, you may have a professional negligence claim.

The advice that professionals offer can be complex, and highly dependent on the circumstances. It is not enough to bring a professional negligence claim if the advice you received did not give you the outcome you wanted. For example, if a financial planner advised you to buy an investment property in a certain area which was then hit by a freak hurricane, that would probably not constitute professional negligence.

Professional negligence may include:

Failing to exercise an acceptable level of care, skill and diligence when giving you advice or performing services.
Giving you financial or legal advice that benefits them financially (beyond their professional fee).
Making unreasonably risky financial or legal recommendations.
Failing to monitor your investments properly.
Failing to advise you about the risks of certain investments or decisions.
Incorrectly assessing your tax liability or failing to lodge your tax return.
Making accounting errors.
Lawyer misconduct.
Drafting legal agreements inadequately.
Delaying work on your case and causing you to miss a time limitation.
Bringing legal action against the wrong person.
Charging an unreasonable amount of fees.
Acting fraudulently or dishonestly.

What compensation can I claim in my professional negligence case?

Compensation for your professional negligence claim is intended to place you in the position that you would have been, if not for the negligence. This includes:

Lost wealth as a result of negligent financial or legal advice.
Lost wages, including future wages.
Lost superannuation entitlements, including future entitlements.
Expenses relating to medical or psychological treatment.
Domestic assistance.

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Google Rating

5.0

Based on 56 reviews

Penrose Lawyers - Fairfield Lawyers & Solicitors

5.0

04:50 10 Jun 25

Fantastic service from start to finish. Helped us buy and later sell our home - always friendly, professional, and kept us in the loop the whole way. Highly recommend!

02:17 03 Jun 25

I would like to thank rita and Mark and the rest of there team for all the help with the process of settling my investment property they were on top of everything every step of the way and always kept me updated from the beginning to the end of the process once again thank you highly recommended penrose lawyers and would definitely use them again thanks guys.

11:42 22 May 25

Amazing lawyers and very efficient. Rita and Mark were very helpful and made everything easy for us.

03:09 21 May 25

07:35 15 May 25

Thank you so much to Rita and Mark, they have made the process of purchasing our new home very easy and simple highly recommend Penrose Lawyers

01:13 02 May 25

Thank you to Mark and Rita! Both are very professional, knowledgeable, reliable and great to work with! We will definitely recommend you to our family and friends, thanks again!

10:03 14 Apr 25

Rita and Mark were amazing to deal with in assisting me in purchasing a property. Both are extremelly knowledgeable and professional. Mark was extremelly pro active, to the point after my first initial phone call, I did not need to call at all as he would always call and inform me of what the next steps were. Would highly recommend.

10:08 04 Apr 25

Rita , Mark and the whole team were incredible to deal with. They made the process of buying a property as stress free as possible. They were responsive throughout the whole process and really minimised the pressure of buying my first property.Looking forward to working with them again !

05:23 03 Apr 25

A big thank you to John Elhage and the team at Penrose Lawyers. Their professionalism, expertise, and exceptional client service is second to none. They are incredibly skilled in their field and approached us with dedication and attention to detail. The team was always prompt in their responses and took the time to ensure we fully understood our options. It’s clear that they genuinely care about achieving the best outcomes for those they represent. I highly recommend John and his team for anyone seeking reliable and expert legal counsel.

Yahya Al-Mandawi

11:07 06 Mar 25

I wanted to thank you for your outstanding guidance during the home-buying process. Your expertise and support, along with Rita's help, made everything go smoothly. I truly appreciate your professionalism and care throughout the entire journey.

08:57 06 Mar 25

Rita and the team at Penrose were a Delight to work with. Working in the finance industry myself, I know how stressful the process can be when buying a rural property, especially when the settlement timeline is short.They were extremely proficient, keeping me updated along with any milestone progression, and they took out all the stress with the purchase. They even assisted with the procurement of reports from referred industry professionals to ensure that I was protected in purchasing the right property.They really went over and above to ensure it was a peaceful process for me and I highly recommend them.

Daniel Micallef

03:01 06 Feb 25

I am incredibly grateful to Mark and Rita from Penrose Lawyers for their outstanding support during my property settlement. They were not only highly professional but also approachable and caring, which made the entire process much easier to navigate.If you're seeking reliable, professional solicitors who genuinely care about their clients, I highly recommend Mark and Rita at Penrose Lawyers. Their expertise and dedication are unmatched, and I couldn’t be happier with the outcome.

22:28 26 Jan 25

As a first home buyer, I am deeply grateful to have Rita and Mark as my solicitors. They are exceptionally generous, professional, and knowledgeable, demonstrating expertise in their field and a comprehensive understanding of my situation. I am 100% satisfied with their service and highly recommend them to anyone seeking exceptional solicitors.

05:49 19 Dec 24

Exceptional Service and DedicationRita and Mark went above and beyond in every aspect of our case. They ensured we understood every detail, keeping us fully informed throughout the process. What truly stood out was their willingness to assist us with matters they weren’t obligated to handle, showcasing their genuine care and commitment.They made what could have been a stressful experience simple and straightforward, always working with passion and dedication. We felt supported and confident knowing they had our best interests at heart. Highly recommend Penrose Lawyers for anyone seeking professional and heartfelt legal services.

01:04 06 Dec 24

I had initially sought the advice of another law firm regarding my daughter’s playground accident. They had advised me there was no point in pursuing a claim as there were no reasonable prospects of success.A friend then referred me to John of Penrose Lawyers as she had used him in her car accident claim in which he had achieved great results that exceeded her expectations. John looked at my daughters case and told me it was definitely worth investigating further. After thoroughly investigating her case, he then advised me the case had potential to be pursued as there was obvious evidence of negligence on the part of the other side in the matter. Based on John’s advice, I chose to pursue a claim for my daughter and I am very glad that I did as he achieved a great result for my daughter that surpassed my expectation. I feel blessed to have been referred to John.In comparison to other compensation lawyers, I found John to be of exemplary character. He is very warm, approachable, humble and empathetic. Throughout the whole process he was honest, dedicated, meticulous and hard working. His perseverance, prompt attention to detail, expertise, knowledge of the law, and his strategic decisions are what drove us to such a great result. I don’t believe any other lawyer could have achieved a better result.I highly recommend John and his team at Penrose Lawyers to anyone seeking honest and expert legal advice, clear guidance and professional representation. They go above and beyond to support and act in the best interest of their clients. I cannot thank them enough and am sincerely appreciative and eternally grateful for them.

06:34 22 Sep 24

06:48 04 Aug 24

The only lawyers I trust! They are always fast and comprehensive in proving their advice and made purchasing my first property the easiest and stress free, knowing I was in good hands. Can’t thank Rita and the team enough.

11:34 19 Jun 24

Excellent law firm, I highly recommend them. I always use Perose Lawyers 🥇

Mohamad Doughane

10:17 09 Apr 24

Thank you Rita and SabinaThey helped me buy my first home from start to finish. They were very understanding and explained everything to me perfectly.Thank you very much

07:44 11 Nov 23

Sabina embodied the definition of 'above and beyond' when guiding us through a property purchase. A multitude of hurdles emerged at the time of settlement at no fault of hers, Sabina worked tirelessly to solve the issues and to keep us informed continuously throughout the process. Sabina was professional, compassionate and honest and we hope to be able to use her services again. Thank you Sabina and the Penrose team!

08:30 09 Nov 23

Thank you to the team at Penrose Lawyers for helping us with the legal side of the purchase of our property. My family and I are very grateful for your help. Sabina was our solicitor and I couldn’t recommend her any higher. She was extremely helpful, patient and prompt to respond to questions. I particularly appreciated how she never used legal jargon with us, and explained everything very simply for us to understand. Thank you!

Benjamin Mukics

09:48 02 Nov 23

I am delighted to share my exceptional experience with Rita.I had been dealing with a extended claim with a fitness provider, and Rita was an invaluable source of guidance and support throughout the entire process. Her firm commitment to assisting me in various ways, consistent communication, and profound expertise left me feeling truly cared for and informed at every step.Rita's exceptional communication skills and expert knowledge instilled in me the utmost confidence. Furthermore, her ability to ease the substantial pressure associated with the case was a tremendous relief. With Rita's support, I felt like I had a trusted advocate by my side, making the entire process significantly more manageable and less stressful. I am profoundly grateful for her outstanding assistance and support!

13:10 28 Sep 23

In dealing with my matter, John Elhage and Rita were simply fantastic. They went above and above with their expertise, returning calls, scheduling meetings, ensuring that I understood what they were conveying, and managing my case overall. I have no reservations about recommending them .

06:57 14 Dec 22

I've been fortunate that Rita and the team at Penrose Lawyers have handled several matters for me. Excellent communicators, highly knowledgeable, and always approachable. More recently, Sabina handled my property matter and expertly guided us through the process. Very grateful to the Penrose team. Highly recommend!

08:56 23 Oct 22

Rita and the Team have been very professional. They have gone above and beyond to help me and give me the best advice. They have sound knowledge and their expertise is exceptional.

Jimani Clothing

03:36 04 Oct 22

john provides the best legal service and advise

06:26 24 Aug 22

John Elhage was absolutely superb in dealing with my case. Went above and beyond with his knowledge, return calls, making appointments, making sure that i understood what he was explaining and overall handling my case. I have no hesitation in recommending him. Great asset to Penrose Lawyers.

arthur georgopoulos

03:59 23 Aug 22

We were totally satisfied with their service. Very thorough and always kept us informed throughout the process. I would not hesitate in recommending Penrose Lawyers to family and friends.

Sanja Naumovski

07:33 01 Jul 22

Big thank you to Rita and her team for the best service and great outcome for my claim! I will always highly recommend Penrose Lawyers.

23:17 26 May 22

When I was bullied, left in the dark and discriminated against by people in my workplace, I looked to Penrose Lawyers which took on my case with so much conviction for my rights that I was sure that they were the best Legal team that I could have asked for right from the beginning.My trust in them and my outcomes was more than I could have expected, they thought of everything even answering queries before I could formulate my questions.To anyone that is considering employing Penrose Lawyers as their legal advisor and if you are after quality, a professional approach and someone that takes care of your case as if you are one of the family this is the Legal Team for you.I usually don't leave reviews, however I am so overwhelmed with the amazing legal expertise throughout my case by Penrose Lawyers that I feel compelled to do so out of gratitude and well deserved legal expertise done on my behalf.Rita's pleasant manner showed she was well informed legally, well read and consulted. She always left all choices to me allowing me to make an informed decision before proceeding in any avenue of my case, she represented me in such a high regard that I don't think "I" after being 14 years in the corporate world could have done better in her place.John is an expert in his field, he saved me 50k just by his knowledge of the inner workings of Work Cover and possible avenues of proceeding in my case with no cost to me. I found his unique writing style to be logical yet standing up for your rights with conviction and passion.If I need to take on any further Legal Services in the future it will be with Penrose Lawyers, I can not praise them enough. I have had other lawyers in the past however hands down Penrose Lawyers is the highest of quality.Their ability to connect with well known Barristers and legal Colleagues in the industry is invaluable.I personally believe that my positive result in my favor is to be entirely due to both John Elhage and Rita Dawood.If you are looking for an extraordinary legal team consistently going above and beyond for you and your case then I would highly recommend Penrose Lawyers.Thank you again.RegardsMark

Stefan Dawidowski

01:22 19 May 22

I would like to say a thank you to John for all your hard work, you're a professional who is dedicated to your clients. Always there to answer my calls and guide me through my claim.I would definitely recommend Penrose Lawyers! Knowing that they will receive the best possible outcome as I did.

23:19 11 May 22

Rita was very professional with my compensation claim. Everything was explained to me very clearly and I was never stressed . Rita kept me informed at all times during my claim, and the outcome was excellent.I highly recommend Rita and Penrose Lawyers.

19:48 24 Feb 22

Rita and her team went above and beyond on obtaining a stamp duty refund from revenue nsw on a previously failed property purchase, lodging an application for stamp duty cancellation on a new property, lodging an application for stamp duty reassessment and refund, various telephone calls and emails with revenue nsw. They constantly update/guide me on what was happening and what the next step was. Will continue to use Penrose in the future.

05:38 31 Jan 22

06:28 23 Dec 21

Penrose lawyers and Rita were Fantastic during the process of purchasing a property. The process was handled very honestly and professionally. I have definitely recommended Penrose lawyers to family and friends.

02:21 02 Dec 21

If you want your work to be done peacefully, give it to Penrose Lawyers.My settlement was a dream and they made it come a true

06:20 15 Nov 21

Thank you Rita and Sabina for all your help and advice through a difficult property settlement. You both went above and beyond and made the entire process from start to finish feel so easy and less stressful! Thank you once again. I will be recommending your firm to all my friends and family.

09:42 09 Nov 21

We had the pleasure of utilising the expertise of Sabina during our recent property purchase. She was professional, down to earth and took the time to explain things to the layman. The entire process was simplified and stress free. Penrose Lawyers has a lifetime referral from us to anyone who would require a top notch service.

04:06 28 Oct 21

Thank you to Rita and the whole team at Penrose lawyers who put up with my many questions about getting a will! The team were patient, kind and professional. Rita guided me through the entire process. I was very thankful I came across this team of lovely people :) Thank you again!

20:47 13 Oct 21

Thank you John for your great service and hard work, you are so professional and dedicated to your clients always there to answer questions I have any time I’ve had to call you. I put all my trust in you and your firm.I would confidently recommend Penrose Lawyers knowing that they will receive the same respect, empathy and professional advice that I received to obtain the best possible outcome.

02:55 23 Sep 21

Thankyou John for all the care and support that you have given me during my compensation claim. We finally had the best outcome today and can't thankyou enough. I would recommend John to anybody that has a compensation claim etc. So a big thankyou to John and Penrose lawyers

09:49 09 Sep 21

My partner and I used Penrose Lawyers for buying our property. With the help from Rita and Sabrina. We couldn’t thank them enough and we couldn’t of asked for a better job. They were always there to answer the phone and any question that came their way. During these difficult times of covid 19, they made the process easy and bent over backwards to make it work, even while working from home.We will definitely be using them again in the future and recommending them to anyone who asks for a good lawyer/solicitor.Thank you Penrose lawyers for all the hard work you did to put us in our house, we can’t thank you enough.

katerina kaloudis

07:50 09 Sep 21

Thank you so much Rita and the team at Penrose Lawyers for your professional service!

21:36 10 Aug 21

The service at penrose was above and beyond with the purchase of our new home we would highly recommended and use them again big Thankyou to Rita and John for all their hard work!Steven and Mary

07:10 28 Jun 21

I was supported by the Penrose lawyers to sell my property. They have an incredible performance with attention to details. The Lawyers Rita & Jenna are very respectful and skilful. I recommend them for any future buying or selling property

07:26 25 Jun 21

John Elhage - you are a star! You have been honest, friendly and a terrific communicator throughout my journey with you. The outcome was beyond my dreams.

08:21 15 Jun 20

great team very helpful, plenty of advice 👌

08:19 15 Jun 20

Will never need another lawyer again! Top quality service and outcome.

21:04 10 Jun 20

Extremely helpful and very well organised, thank you again.

03:11 09 Jun 20

Very professional from the start made the process nice and simple, highly recommended.

03:07 09 Jun 20

Rita was really easy to deal from the start she worked around my schedule which worked well for me due to my job with the health department and followed up until the end.

02:59 09 Jun 20

Thank you to the Penrose team for their excellent service and Rita and John were easy to deal with made the whole process straightforward.Regards

09:40 26 Feb 20

John and the team were just great!!! would definitely recommend.

Sabina Bireroglu

23:46 17 Jun 19

Definitely not your common firm. Soon as I walked in I felt extremely comforted and safe. Pleasantly for me my instincts did not fail. Rita and her team will now be my family Lawyers. I can't thank them enough. I had enough stress to deal with so I'm so thankful they made the process so incredibly easy and pleasant. THANK YOU :)

10:23 06 Dec 18

WOW,where do I start.The people at Penrose lawyers help me out dramatically, they took on my case and gave me the best possible outcome. They made me feel very comfortable throughout the whole case. 100% I will recommend them to everyone I know. Once again thank you Penrose lawyersAnthony

John Pierre Saliba

08:09 13 Mar 18

Rita and her team were extremely helpful, knowledgeable and attentive! Highly recommended for any matter! Thank you.

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